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Returns

You may return most new, unopened items within 14 days of delivery for store credit only. We will only return the product for store credit, not the shipping charges. Any clothing or items that smell like smoke, perfume or other scents will not be returned. 

You should expect to receive your store credit within two weeks of giving your package to the return shipper, however, in many cases you will receive a store credit more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days) and the time it takes us to process your return once we receive it (3 to 5 business days).

 

NO RETURNS/EXCHANGES on SALE items. ALL SWIMWEAR is final sale, no returns. ALL PERFUME is FINAL SALE. All sales are final on items that have been marked down.We will only accept one coupon code per order.
If you purchase an item with a discount of 30% or more or purchase an item in our SALE categories, the items that the code covers are FINAL SALE and cannot be returned back to us.


If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Please let us know iwhy you are returning as well:

Received Wrong Product
Wrong Product Ordered
Not Satisfied With The Product
There Was A Problem With The Product
Too Small
Too Big

If return is approved, you can mail the return to the following address:

White Barn Boutique

4161 Garrett Highway

Oakland, MD 21550